Our Customer Testimonials
I purchased a 2023 rang rover at the Hartford location and have bought many different brand name cars bmw,Mercedes,Lexus, Cadillac I must say the experience in customer service is absolutely amazing. I worked with a lady named Jessica and she was the most patient helpful, compassionate person I have ever met at a car dealership. She was absolutely amazing with everything this isn’t a place you sit at for hours they are definitely on their feet about everything. I also had the pleasure of working with Dominic. Also an amazing manager they all went above and beyond and ...
I recently had the pleasure of buying a car from Land Rover Hartford, and I cannot praise the outstanding service I received from Jessica Cunningham and Dominic Paternostro enough. From the moment I walked in, they went above and beyond to make my car-buying experience exceptional. Throughout the entire process, Jessica and Dominic displayed an extraordinary level of patience and professionalism. They worked tirelessly to ensure I got the deal that met my needs, taking the time to understand my specific requirements. I was particularly impressed when Jessica transferred three car seats from my trade-in vehicle to the new one, ...
Excellent service department at the Hartford operation. Efficient and strong communication were a differentiated experience
Excellent service from Brent and adrienne and the entire staff. Took very good care of me
Best service team ever.
I was traveling on a business trip from Long Island to Hartford and got a nail in my tire. Even though I am not a regular customer, Brent was able to get my tire replaced within an hour. Waiting area was comfortable and staff offered me coffee and snacks. Outstanding service experience.
What a wonderful buying experience at Land Rover Hartford. Jessica, our sales advisor, did an outstanding job showing us the vehicles we were interested in and answered all of our question. Steve, Finance Manager, was very transparent with extended warranties and service plans. No high pressure up-sells, he just provided us the facts. Kyle the Sale Director was very friendly and again no high pressure sales. Jessica communication with us when there was a slight delay in our delivery time was greatly appreciated. Delivery when seamlessly. The only thing I wish they did a little better was to clean the ...
Give credit where it’s due, I had an issue not receiving a part that I order and brought it up to the parts manager attention, he took upon him investigate come to find out that somehow system didn’t process the order he took care of me and personally followed up and made sure That I will get my part.
Very friendly, knowledgeable and helpful service personnel
My service experience at Land Rover Hartford was way above my expectations. Their level of professionalism is more important to me than any other single attribute. My vehicle deserves the best attention to detail that money can buy. Land Rover Hartford did just that.
Great service every time!
Brought my car in for a recall and was instantly blown away with how professional Erica was. When you go to a dealership you don’t want to feel pressured and I can assure you I did not. It was an overall great experience. Jeff worked on my vehicle and was professional from start to finish.
Rob Gengras is always truly outstanding and our new 2023 Range Rover Autobiography is extraordinary!!
Excellent service and great follow up. We did not purchase due to our own desires but it was a great experience
Nice team and works hard to support their customers
Incredible service from the service team! Scott was great and even when setting up my appointment with Sameen (I probably spelled her name wrong). I appreciate the team giving Land Rover a great reputation! Highly recommended!
This dealership is awesome and very communicative, Michael is such a nice guy and very friendly, I hadn’t received that level of respect anywhere else 11/10. The car also came in great condition and the he took personal care of it. Thank you Misha
I, definitely, will go back again. For my first time, it was a great experience. Very professional, polite and a job well done.
My experience with the service Technician Brent is always pleasant, the job gets done and I really appreciate his customer service..
Top notch service team..A+
I recently had the pleasure of purchasing a Range Rover Sport from Land Rover Hartford and was genuinely impressed with their outstanding customer service and seamless online car buying process. From the initial inquiry to the final vehicle pickup, the entire team went above and beyond to provide an unparalleled experience that exceeded my expectations. Adrienne and Steve, in particular, were exceptionally awesome and attentive throughout the process. Adrienne and Steve were consistently available through calls and emails, promptly and thoroughly addressing all my questions and concerns. Their expertise and patience allowed me to feel confident in my decision, while ...
Misha at Hartford Land Rover was excellent. I highly recommend you go see him if you want a sales person that will listen to your needs and wants rather than offering what they want to sell.
Thank you Misha and Steve for your help with purchasing our third Range Rover with Land Rover Hartford!! As usual excellent service and communication.
Excellent customer service!
Brent was really helpful and had all the answers that I needed in a timely fashion.
Misha went above and beyond to make our experience exceptional. It’s definitely an experience we will never forget. Thank you Misha. Steve was a pleasure to work with. Great guy.
I reached out to Mika this morning about some parts that were on back order and as always he gets me an update ASAP but not this time. I can’t believe that he no longer is there 🙁
Robert and Steve were a pleasure to work with and made the process as easy as possible.
Great execution and attention to detail. Robert was a pleasure to work with, very professional and accommodating.
Friendly & knowledgeable staff
Mika in the service department was by far my best Service Advisor i have ever dealt with. I’ve been to Toyota and BMW but the professionalism and care for its customers Mika provided he went above and beyond. He kept me updated, helped me process a payment through a secure link. Had my car parked in the front ready to go and walked me all the way out to the door of my car.
A great buying experience with Misha! My family went in to look at a few cars and drove home with our Discovery Sport that day! Top notch, professional and friendly service from beginning to end, we will absolutely be back the next time we are in the market for a car!
Great buying experience! Robert was incredible and kept in contact from order through delivery, making himself available via phone, text, and email. It was a smooth and seamless process from end to end. I highly recommend using Land Rover Hartford if you are in the market for a car.
Magnificent service from Mika !!
Very professional and thorough vehicle service
Overall a great buying experience.
Misha made my experience quick, easy, and very enjoyable. I would highly recommend asking for him specifically. The entire team was incredible.
Misha was very friendly, helpful and knowledgeable. He answered all our questions. It was pleasure doing business with him.
Pleasant experience felt like everyone was honest there were no hidden costs or surprises that I’ve seen from car dealerships
Scott Brewer is hands down THE BEST service rep that I've had the pleasure of dealing with. Through my entire repair he kept me informed and was transparent as well as empathetic. I will 100% be bringing my car back for service here and when it's ready to be replaced Land Rover Hartford will be my first stop. Thank you thank you thank you.
My experience at Land Rover Hartford was fantastic. Michael (Misha) went to great lengths to accommodate my many requests while his efficiency and responsiveness ensured a smooth process. Jeremy, the sales manager, and Steve, the finance manager, facilitated a flawless and expedient transaction, as well. The Range Rover Sport that I purchased is beautiful and the preparation of the vehicle upon pickup met my high expectations. Michael took the time to provide a comprehensive and helpful presentation of the vehicle's features. I was also quite impressed with their dealership; it is beautiful and state-of-the-art. Overall, I am grateful for ...
Fantastic experience working with Misha at Land Rover Hartford! Easy process, nothing overlooked, great follow up. Five star experience all the way! Thank you Misha!
I always feel taken care of when I need to bring my vehicle in for service. My service rep takes the time to explain things to me and I trust him.
Smooth Dealership and really went the distance to help us with the trade off of my Range Rover Sport to get us into the Defender. Thanks again guys!! Michael G Outdoor Kitchen Design Store
Land Rover Hartford, specifically Misha, went above and beyond during our recent car purchase. Their customer service and knowledge was exceptional, always making sure we were taken care of promptly and updated on the status of our transaction. Misha even took the time to sit with us after the purchase to give us a full tour of our new Discovery. Thank you!
I found a car I liked on Car Guru. Naturally, since the internet can be deceiving, I read many reviews before making contact. Land Rover Hartford had stellar reviews and after my personal experience, they definitely did not disappoint. I got to meet the whole staff and they made the process of buying a car super easy! And now I'm on the road with a new car I'm absolutely obsessed with.
Fantastic service from the start. The salesmen was very welcoming and very pleasant. I already knew what vehicle I wanted. Even though it was a different make than Land Rover the gentleman was very knowledgeable. They didn’t pressure me into anything and didn’t try to sell me products I didn’t need. My math and the final price of the vehicle was only 400 dollars off which I was pleased with. They are a honest with their selling tactics. I would recommend any one who wants a Land Rover to go to Hartford.
Best car buying experience ever!!! Let me start by saying that Michael (Misha) is the absolute best! I went in to look at the Velars and within an hour had bought a one. Misha is very knowledgeable, knows the in and out of the car, filled out the paperwork in record time. After I left I had a couple of questions so I texted him after hours and he replied immediately. He texted me throughout the day to keep me up to date with the insurance info. My husband saw found a microscopic scratch in the car and asked him ...
I had the best experience with Land Rover Hartford
I had an incredible purchase experience with Misha M. He is incredibly knowledgeable and assisted in helping us build the perfect Discovery Sport. He kept us well informed throughout the ordering and build process. He was professional and organized, making this purchase experience painless. Upon delivery, he walked us through the vehicle and followed up once we left the dealership. Misha always worked around our schedules. We’ll certainly do business with Misha again!
The Land Rover Hartford staff consistently exceeds our expectations and always looks to accommodate our requests. It is the reason we are loyal Land Rover customers and choose the dealer for all service when possible.
From start to finish my experience at land rover was above and beyond. Starting with Jeremy the sales manager helping me find the right vehicle , Then Steve in financing also absolutely amazing flawless transaction, And Adrian was an additional bonus she was amazing in explaining everything, The service department is also top notch. If you are in the market for a new car or a land rover specifically this is without a doubt the place to go , you will not be disappointed a dealer you can trust.
Alright, I had no choice but to book an appointment because our Rover was pretty much disabled. Though I went into it walking backwards, I am happy to report that this was one of the least unpleasant experiences I’ve had at a dealership. My Range Rover Sport was a little bit more useful than a large ‘paper weight’ with crazy electrical issues and we had it towed 221 miles to Land Rover Hartford because they were nice enough to find a slot to squeeze me in while Albany, Bedford, and the other two dealerships who are closer couldn’t until ...
Misha was a top tier sales associate for my Land Rover buying experience. One could not ask for a better path towards ownership.
We're giving a 5 star review for this dealership because we got the best experience! Salesperson Michael Malchevsky was extremely helpful. We ordered the car in March and even though we waited a couple of months, it was well worth it. Michael kept us in the loop the entire time and always kept us updated with new information. All staff were very professional and friendly. On the day of pickup, we were welcomed like family and everyone came to congratulate us on the new purchase. This was the first time in my car-buying experience that I really felt like a ...
They set the future standard I’ll have from now on when going to dealerships, they worked around my schedule, were very helpful and knowledgeable, and gave me a great deal on a great car, I’d recommend them to anyone!
Unmatched customer service. They are awesome. I always feel valued.
My recent service experience was pleasant and seamless !! Everyone is courteous, knowledgeable and professional. The communication efficiencies in place make the overall experience over the top.
Great experience! Misha was professional and excellent through the entire process. He even managed to get us our car ahead of projection! Highly recommend.
Land Rover of Hartford set the bar across the board for a perfect customer experience. From the moment I reached out with a brief inquiry, Robert Gengras was responsive, knowledgeable about the vehicle, and a gentleman. He guided me through the entire process in an easy and enjoyable manner. Steve Smith in Finance was a pleasure to work with as well. Professional and knowledgeable-he made the buying experience seamless and the process very pleasant. The delivery of the vehicle was smooth and well coordinated. Omar gave me a clear and understandable presentation of the vehicle's features. From start to ...
Land Rover of Hartford set the bar across the board for a perfect customer experience. From the moment I reached out with a brief inquiry, Robert Gengras was responsive, knowledgeable about the vehicle, and a gentleman. He guided me through the entire process in an easy and enjoyable manner. Steve Smith in Finance was a pleasure to work with as well. Professional and knowledgeable-he made the buying experience seamless and the process very pleasant. The delivery of the vehicle was smooth and well coordinated. Omar gave me a clear and understandable presentation of the vehicle's features. From start to ...
Robert Gengras made the car buying experience easy. Everything was smooth from start to finish.
Treated my daughter well
Robert Gengras and the whole Land Rover Hartford team were excellent from start to finish. Can’t recommend them enough!
I have worked with Steve Lucas the Financial Services Manager multiple times over the years and he has always gone above and beyond to assist and make everything as easy and smooth as possible. He is so knowledgeable which made all my transactions seamless. Steve is so accommodating, very responsive and great to work with! You can trust Steve to do the best job possible for you! You couldn’t ask for a nicer person!
Misha made the whole process seamless. He was always available and remains available after the transaction to help with questions. The best car buying experience I have had in 35 yrs!
Rob G. Is the reason my husband and I both keep coming back and why we refer our family and friends other than the fact that we Love RR! The process with him and RR has always been seamless.
We would like to take this opportunity to write a note regarding our experience at Land Rover Hartford . After visiting the dealership we were introduce to Misha and he became our sales person. Misha was a pleasure to work with. He was patient, courteous and very helpful. He took the time to work with us and explain the best way of finding the vehicle we were looking for. My husband and I had an excellent experience at this Land Rover working with Misha. We would highly recommend anyone to work with him at this dealership.
I drove to Hartford from Albany, Ny to test drive a Range Rover because they had the one I had my eye on. I can’t express enough how happy and pleased my husband and I were with Robert our sales rep. He made the process go so smooth and was a pleasure to work with. Then on the finance side of it Stephen was great as well! 5 stars across the board for the team at Land Rover Hartford! Thanks Shawna & John
Robert was an absolute delight to work with. I went in there with a vehicle in mind and he had honest discussion with me about reality. I wanted something sexy but in my price range and I’m reality, the space was the same and the purpose of me trading in my car was for more space. He was pretty adamant about not letting me make that mistake because I would absolutely regret it in the near future. He walked me through other options (the discovery) which was not even on my radar. In the end, it all worked out ...
My wife and I had a phenomenal experience with Misha and Hartford Land Rover. I have never been so comfortable with a person trying to understand what we were looking for and allowing us to look at a few cars and settle on the one that fit our needs the best! My wife and I would recommend this dealership and Misha very highly! Thank you!
Always a great experience!
This land Rover Facility is a state of the art design along with its staff members and associates. The experience takes you into the future and mimic's a stay at a 5 star hotel on vacation. It is a seamless commitment to customer satisfaction and more importantly to the quality of service coupled with their expertise in communications and scheduling. The best dealership ever!
Jermey and Sean were amazing very helpful With all my questions and concerns love my new purchase
The service team was wonderfully professional. A service vehicle was dropped at my home on the day of the appointment, and the technician drove my car back to the shop. The repairs were completed on time and as quoted ($). The team communicated with us numerous times as the vehicle was being looked at. Priceless experience! Thank you.
I wanted to take the time to write a note regarding my phenomenal experience at the Land Rover dealership in Hartford. This experience as a customer has started since the day I purchased my new vehicle this summer and continues to date . Over the years I’ve had the opportunity to work with many dealerships, and Land Rover in Hartford has surpassed my previous experiences in many ways: specifically their attention to detail, customer service, and ease of service. I wanted to give a special thanks to Adrienne, who has been so attentive, responsive, and quick to communicate/connect me ...
We had an excellent experience at this Land Rover. Our sales person, Misha was very kind and helpful on our new Range Rover Sport purchase. Overall he made our experience smooth and easy!!
I bought a beautiful 2019 Range Rover Evoque at Land Rover Hartford. My wife and I love it! Misha from sales went the extra mile to give top quality customer service! I'd highly recommend Land Rover Hartford! Ask for Misha!