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Land Rover vehicle safety recalls are looked up by the vehicle's 17-character Vehicle Identification Number (VIN). Two free lookups, one run by NHTSA and one by Land Rover, show in a minute whether yours has an unrepaired recall, and an authorized Land Rover retailer performs the recall repair without charge.
Schedule recall service → Run the NHTSA VIN lookupTo check a Land Rover for recalls, enter its 17-character VIN at nhtsa.gov/recalls or in Land Rover USA's VIN recall search. NHTSA's lookup lists unrepaired safety recalls from the past 15 calendar years; Land Rover's search shows open and closed recalls for vehicles from the 1995 model year on. When a recall is open, federal law (49 U.S.C. 30120) requires the manufacturer to remedy it without charge, whether or not the warranty is still running, as long as the vehicle was first sold within 15 calendar years of the recall notice. Land Rover Hartford performs recall work for owners in West Hartford, Avon, Simsbury, Farmington, Glastonbury and nearby Massachusetts towns.
The VIN lookups work the same way for a Defender 110, a Range Rover Sport or a full-size Range Rover.
1. Find the VIN
Read it through the windshield from outside, on the driver's side, or from the certification label in the driver's door opening. The registration card carries it too, and an insurance card may.
2. Run it at NHTSA
Enter the VIN at nhtsa.gov/recalls. The result lists any unrepaired safety recall, or reads "0 Unrepaired recalls associated with this VIN."
3. Cross-check with Land Rover
Land Rover USA's VIN recall search sorts results into open recalls and closed recalls, so you also see what has already been fixed.
4. Book the remedy
If anything shows as open, schedule service with an authorized Land Rover retailer and name the recall when you book.
Not every remedy needs a workshop visit. Some remedies arrive as an over-the-air software update: NHTSA campaign 21V-424, for certain 2020 and 2021 Defenders, was fixed that way, with a retailer visit as the fallback. The recall letter for your vehicle says which route applies. NHTSA also advises checking for recalls twice a year, because VINs for a newly announced recall are added as the manufacturer identifies them.
Both are free and both use the VIN. They answer slightly different questions.
| What you get | NHTSA (nhtsa.gov/recalls) | Land Rover USA VIN recall search |
|---|---|---|
| Results shown | Unrepaired safety recalls | Open recalls and closed recalls |
| Time span | Recalls from the past 15 calendar years | Recalls issued in the last 15 years, 1995 model year onward |
| Left out | Recalls already repaired, and non-safety campaigns | Older vehicles, which go to Land Rover's Customer Relationship Center |
| Best for | Confirming nothing safety-related is still open | Seeing a vehicle's recall history, useful before buying used |
Sources: NHTSA recalls lookup; Land Rover USA VIN recall search.
NHTSA's VIN lookup shows one of these three statuses. An open recall with its remedy available is the one to book now.
"Remedy not yet available" appears when a recall is open but the fix, or the parts for it, isn't at retailers yet. Manufacturers must report a defect whether or not a repair is ready, so owners can receive an interim notice first and a second letter once the remedy is available.
NHTSA describes a recall as the response when the manufacturer or NHTSA determines that a defect creates an unreasonable safety risk, or that the vehicle fails a federal motor vehicle safety standard. A recall carries the federal free-remedy requirement.
A technical service bulletin is a manufacturer's instruction to technicians about a specific condition. NHTSA collects and publishes these manufacturer communications, but a bulletin is not a recall and carries no federal free-repair requirement. Coverage follows the vehicle's warranty, or any separate warranty extension the manufacturer announces.
Recall costs are set by federal law, not by a warranty booklet or a dealer's policy.
| Situation | What applies | Source |
|---|---|---|
| Open recall at an authorized Land Rover retailer | Remedied without charge. The manufacturer may repair the vehicle, replace it, or refund the purchase price less depreciation. | 49 U.S.C. 30120(a) |
| Factory warranty has expired | Still free. The recall duty is separate from the warranty and lapses only for a vehicle first bought more than 15 calendar years before the recall notice. | 49 U.S.C. 30120(g) |
| Bought used, Approved Certified Pre-Owned or from a private seller | The remedy goes with the vehicle. Manufacturers notify registered owners by first-class mail, so register a newly bought Land Rover promptly. | NHTSA |
| Remedy not yet available | The recall shows as open with no remedy yet. The manufacturer mails a second notice once the remedy is available, and the recall stays open until your vehicle is repaired. | 49 CFR 577.7 |
| You paid for this repair before the recall | Every recall remedy program must include a plan to reimburse owners who paid for the remedy within a reasonable time before the notice. | 49 U.S.C. 30120(d) |
| Shopping for a used Land Rover | Federal law bars a dealer from selling a new vehicle with an open recall until it is fixed. That rule addresses new vehicles, so run the VIN on any used vehicle before you buy. | 49 U.S.C. 30120(i) |
Verified against 49 U.S.C. 30120 and NHTSA's recalls guidance.
The Land Rover Hartford service center handles recall work alongside maintenance and warranty repairs. A few details make the appointment go faster:
When a lookup says "remedy not yet available," contact the service department to confirm whether the fix for your campaign has arrived before you plan a visit.
Found an open recall on your Defender, Range Rover Sport or Range Rover? Book it with Land Rover Hartford's service team and name the recall when you schedule.
Schedule service → Contact serviceEnter the 17-character VIN at nhtsa.gov/recalls or in Land Rover USA's VIN recall search. The VIN is on a plate at the base of the windshield on the driver's side, on the certification label in the driver's door opening, and on your registration card.
Yes. Under 49 U.S.C. 30120, the manufacturer must remedy a safety recall without charge when the vehicle is presented to an authorized retailer. The requirement does not apply to a vehicle first bought more than 15 calendar years before the recall notice.
Yes. The recall obligation comes from federal law, not from the warranty, so an expired factory warranty doesn't affect a free recall remedy for a vehicle within the 15-calendar-year limit.
Yes. The remedy goes with the vehicle, whether you bought it as Approved Certified Pre-Owned, from a dealer's used inventory or from a private seller. Register it promptly so recall letters reach you by first-class mail.
The recall is open, but the fix or its parts haven't reached retailers yet. The manufacturer mails a follow-up notice when the remedy is ready, and the service department can confirm whether it has arrived.
Yes. The recall duty is federal and doesn't depend on the state of registration, so owners in Longmeadow, East Longmeadow and the rest of Massachusetts can have the remedy performed at an authorized Land Rover retailer in Connecticut, including Land Rover Hartford.